Minecraft Experience: Villager Rescue is an epic interactive experience where the most popular elements of Minecraft are brought to life before your eyes!

Journey through the world of Minecraft where you will explore iconic biomes and dimensions, interact with mobs, and use your wits and creativity to save the villagers from a grim fate.

Minecraft Experience: Villager Rescue takes approximately 45-55 minutes to complete.

Absolutely! Minecraft Experience: Villager Rescue is fun for everyone. Even if you’ve never played Minecraft, you’ll still have a blast interacting with its unique characters and immersing yourself in its surprising worlds.

Minecraft Experience: Villager Rescue is safe for children of all ages, however, the experience is designed for children aged 7 and up to fully participate.

Like the game, some parts of the experience may be a little dark and spooky, but there is no explicit language, graphic violence or gore whatsoever, nor are there jumpscares. For reference, the original video game has a recommended PEGI rating of 7 and an ESRB rating of Everyone 10+.

Anyone under 16 years of age must be accompanied by an adult to enter. Children ages 2 and under do not need a ticket to enter.

Please note, we are not able to accommodate strollers inside the experience. Any children unable to walk must be carried by their caregivers.

Feel free to take pictures and videos to share with your friends and family, and on social media. Make sure to tag us at #minecraftexperience!

Please be sure to keep your flash off. We want you to be happy with the memories you capture. Flash photography and video lighting can result in washed out photos.

Professional photography and video recording are strictly prohibited without prior written consent from Experience Mod LLC. If your camera or video gear appears to be professional, you may be asked to take your gear out of the experience.

You do you. We love to see Minecraft related gear and other clothing that looks good in photos. Pull out your cape if you have one! We also encourage comfortable shoes and clothing so you can walk and stand for a long period of time.

The Minecraft Experience Trading Post offers a wide variety of apparel and merchandise for purchase. You do not have to purchase a ticket to visit the Trading Post. Stop in and pick up the perfect gear for your real-life adventures!

Plan to arrive a few minutes before your scheduled entry time so that our staff can check you in and prepare you for your Minecraft journey.

Minecraft Experience: Villager Rescue is starting a worldwide tour that will visit cities across North America, Europe, Asia Pacific, and Latin America. Please sign up here to receive updates for future Minecraft Experience tour cities.

To provide the best possible in-person Minecraft experience, we are postponing the launch of Minecraft Experience: Villager Rescue to Friday, October 18. Due to the technical complexities of the immersive experience, we need some extra time to perfect it. We acknowledge this might have been an inconvenience, so we are reaching out individually by e-mail to those who have purchased tickets for the affected dates.

Tickets are booked in 15 minute intervals. Within each 15 minute interval, you will be admitted to Minecraft Experience: Villager Rescue in groups of no more than 25 people.

To ensure that everyone in your group can walk through the experience together, please wait for your entire party to arrive before getting in line to scan your ticket and receive your controller.

Please check in with the onsite staff as soon as you can. If there is space available, we will do our best to accommodate late arrivals.

We recommend arriving at least a few minutes before your scheduled entry time slot as late admittance is not guaranteed and is subject to availability.

You can purchase tickets at the official Minecraft Experience: Villager Rescue site. Please note, any tickets bought or sold through third party resale sites will IMMEDIATELY BECOME INVALID and will not grant entry to the experience.

Tickets purchased onsite are subject to availability. We strongly suggest purchasing tickets ahead of time to avoid delays and disappointment.

Ticket prices are subject to change based on date and time. Please visit our Plan Your Visit page for the most up-to-date pricing.

Each Epic Loot Bundle includes:

• Entry to Minecraft Experience: Villager Rescue for 1
• Collectable Lanyard & Badge
• Collectable Minecraft Experience Pin
• Minecraft Experience Water Bottle
• Commemorative Minecraft Experience Poster
• Post Experience Refreshment – Martinelli Golden Apple Drink and Minecraft-themed cookie or snack

Minecraft Experience: Villager Rescue is a 100% cashless event. We accept the following forms of electronic payment: debit and credit cards (Visa, Master Card, American Express, Discover).

If you have a smart phone or tablet, your ticket can be scanned right from your device. If you do not have a smart device, please print your tickets ahead of time to ensure prompt entry.

If you wish to change the name or email address associated with your ticket, contact ticketing support using this form. Please tell us your name and order number, along with the name and email address of the person you wish to transfer tickets to. All tickets in an order will be under one name and email address.

If you are unable to make it to your scheduled entry date or time, you have the option of exchanging your ticket to a different day or time. You must contact us more than 48 hours before your originally scheduled entry. We are unable to exchange tickets with less than 48 hours’ notice. Any increase in ticket price will apply. To request an exchange, contact ticketing support using this form. Be sure to mention your name and order number.

All sales for Minecraft Experience: Villager Rescue are final and non-refundable.

If you are unable to make it to your scheduled entry date or time, you have the option of exchanging your ticket to a different day or time. You must contact us more than 48 hours before your originally scheduled entry. We are unable to exchange tickets with less than 48 hours’ notice. Any increase in ticket price will apply. To request an exchange, contact ticketing support using this form. Be sure to mention your name and order number.

Your ticket is located in the email confirmation you received upon purchase. If you can’t find the email with your ticket confirmation, please contact ticketing support at this form for help.

You can also give your name and provide a valid photo ID at the door and our onsite staff can look up your ticket information.

Yes! We offer a Friends and Family multi-pack discount for purchases of 4 to 15 tickets. We also offer a Large Group discount for purchases of 16 or more tickets. This offer is available for tickets purchased in a single transaction and is not retroactive if you add tickets to an existing order.

Please note, each entry group can accommodate up to 25 people. Groups over 25 people will be separated to ensure the best possible experience.

Yes! Please contact the customer care team with your private event inquiry at hello@minecraftexperience.com and we will get back to you.

Influencers and credentialed members of the press may contact the customer care team at pr@minecraftexperience.com with your request.

Children ages 2 and under do not need a ticket to enter. Please note, we are not able to accommodate strollers inside the experience. Any children unable to walk must be carried by their caregiver.

The Friends & Family or Large Group discount is only applicable at the original time of purchase. Any additional tickets (of three or less) must be purchased as General Admission and are subject to time slot availability.

Service fees and sales tax are added at the time of purchase. The per-ticket service charge covers ticket and credit card processing expenses and customer service costs. Sales tax is collected by the state, even if you live elsewhere. This is included automatically with every ticket transaction, no matter when or where you purchase.

You must purchase a ticket and attend Minecraft Experience in Plano, Texas. After you redeem your ticket and attend Minecraft Experience in Plano, Texas, you will receive a post visit email a day or two after with a promo code for the Minecraft Experience Cape. If you purchased multiple tickets in a single order and attended Minecraft Experience with multiple friends and family, the post visit email you receive will have the same number of promo codes that corresponds to the number of guests that had their tickets scanned at Minecraft Experience in Plano, Texas.

If anyone in your party can’t make it, but want their cape code, make sure to exchange their ticket to a date that they can attend! You can contact ticketing using this form (please see the FAQ about tickets exchanges).

The promo code sent in the post visit e mail will be provided in the form of a Minecraft 5X5 code which can be redeemed for the free Minecraft Experience in-game item. To redeem a promo code, visit https://www.Minecraft.net/redeem, enter the 5X5 promo code in the box for this Minecraft Experience Promotion, and follow any additional on-screen instructions.Only one (1) Minecraft Experience digital item available through this Minecraft Experience Promotion may be redeemed per Microsoft Account. If you have more than one promo code for a particular Minecraft Experience item, you may give away the promo code(s) for free to a family member, friend, or any other Minecraft Experience player. You are not permitted to sell promo codes obtained through this Minecraft Experience Promotion. Each promo code is unique and cannot be used more than once.

The promo code for the Minecraft Experience Cape must be redeemed no later than 6 months after Plano, TX location ends.

Operating hours vary depending upon the day of the week. Please check the website for current days and hours of operation. Last entry will be one hour before the experience closes. The operating hours are subject to change for special events. Please check the website for the most current schedule.

Minecraft Experience: Villager Rescue is located just North of the I-635 at the Hwy 75 & Parker Road Exit at 2712 N. Central Expressway, Plano, TX 75074

Yes! Minecraft Experience: Villager Rescue is a short walk or bus ride from the DART Parker Road Station served by the DART Rail Orange and Red Lines and by DART Bus Service.

Please visit the DART site for more information and schedules.

Yes, parking is available in the lot at 2712 N. Central Expressway, Plano TX.

Restrooms are available onsite, however, once inside the experience there are no bathrooms available and you would need to leave your group in order to use the facilities. This may interrupt your adventure and make it difficult to rejoin your party. We recommend visiting the restroom before checking in to ensure the best possible experience for you and your group.

Due to capacity and emergency evacuation route restrictions, we do not permit strollers in Minecraft Experience: Villager Rescue. Children unable to walk must be carried throughout the experience.

Additionally, please refrain from bringing any oversized bags, backpacks, diaper bags or carriers.

Only Service Animals trained to perform a task related to a person’s disability are permitted inside the experience. No other animals, including emotional support animals, comfort animals, or pets are allowed.

No weapons will be permitted into the experience whatsoever. This includes all firearms and ammunitions. This also includes both open and concealed carry firearms regardless of license.

(This is pursuant to sections 30.05, 30.06, and 30.07 of the Texas Penal Code)

There is no coat check on site. We encourage you to leave valuables, large bags, and other personal belongings at home.

For the safety of our visitors and the exhibition, all bags entering or leaving the space, including purses, are subject to inspection.

No food or beverages are permitted inside Minecraft Experience: Villager Rescue. Special medical exceptions can be made, please check with the onsite manager before you enter the experience.

Food and beverage concessions are not available at Minecraft Experience: Villager Rescue.

Please check with the onsite staff before you leave Minecraft Experience: Villager Rescue if you have lost an item. If you’ve already departed, you can contact us at hello@minecraftexperience.com.

Much like the game, Minecraft Experience: Villager Rescue is intended for all types of guests to enjoy. It is considered a physical experience designed to fully immerse you in the Minecraft world through physical engagement.

In addition to walking, the experience can include jumping, reaching up high and down low, throwing objects, and more. However, each guest can participate as much or as little as they like. Those who can’t sit still will be happy to dig into the exploration, and those who would rather watch will enjoy being a spectator.

Yes! Minecraft Experience: Villager Rescue is wheelchair accessible and fully compliant with the Americans with Disabilities Act. If you have specific accommodation needs, please reach out to our ticketing team using this form.

Yes! Accessible parking is available in the lot at 2712 N. Central Expressway, Plano TX.

Minecraft Experience: Villager Rescue contains moments in the dark, loud noises, and immersive moving projections that could make some people feel dizzy or lightheaded. Guests with sensory sensitivity may wish to bring sunglasses or earplugs for personal comfort.

Something else on your mind? We’re here to help!

For questions about purchasing tickets, guest experience, or existing orders, please contact ticketing using this form.

For questions about business relations, partnerships, or private events, please contact hello@minecraftexperience.com